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Who is this course for?
Our Level 2 in Conflict Management course is designed to give those with a customer facing role, or those dealing with the public, the required skills to effectively manage conflict before it escalates to violence. This course can also be useful for those supporting service users, in places such as residential homes, hostels and supported living facilities.
At the end of the course, students will have learnt;
Our Conflict Management instructors are experienced, and actively employed, close protection operatives, who have spent their whole career managing conflict.
This course is nationally recognised and accredited by the awarding body Highfield. All those meeting the required standards and passing the short exam at the end of the day will receive a level 2 (RQF) qualification, shortly after the course has finished.
We work with you to help you work safely.